As an Administrator you have access to our forums control panel. Here you can update user roles and profiles, as well as manage various forum functionality.
You can login to the control panel with the same credentials you use for the forums here
User Confidentiality
You will have access to more information than a regular player. This information is in confidence and as always, we have a zero tolerance approach to any breaches of privacy.
User Role Management
Never update a user’s primary group. It should always be
Registered.
When updating groups, all you should be modifying are Secondary Groups. Do not modify regular Department or otherwise automated roles (jobs).
Staff changes require two separate roles and one option: Show as Staff, Staff, and Moderator/Administrator/Senior Administrator. Below is an example of what Technofied's Secondary Groups looks like.
Broken Role Syncing
When a player’s roles are not syncing properly, here are three simple steps you can do to fix this.
Make sure the player has linked their in-game account to their Forums account first! They can do /register any time to confirm this.
Steps
- Remove all their Secondary Group Roles (excluding Staff roles!)
- Ask them to log in, wait 5 minutes, then log out
- Ask them to log back in after 2-3 seconds