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Guide: Difference between revisions

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== Duties ==
== Duties ==


As a Guide, your duties include: - Initiating tours with new players using the <code>/doe-guideattend username</code> command. - Attending at least 2 tours per week. - Using guiding questions to build relationships with new players. - Following a specific route to introduce players to various server locations and topics. - Reporting harassment or disruptions during tours. - Utilizing the Tour Protection act to maintain a safe and informative tour experience. - Requesting evaluations for promotion after 7 days as a Trainee Guide.
As a Guide, your duties include:  
 
* Initiating tours with new players using the <code>/doe-guideattend username</code> command.
* Attending at least 2 tours per week.
* Using guiding questions to build relationships with new players.
* Following a specific route to introduce players to various server locations and topics.  
* Reporting harassment or disruptions during tours.  
* Utilizing the Tour Protection act to maintain a safe and informative tour experience.  
* Requesting evaluations for promotion after 7 days as a Trainee Guide.


<span id="structure"></span>
<span id="structure"></span>
== Structure ==
== Structure ==


The Department of Education’s structure includes: - Tour Guides: You, as the front-line guides responsible for welcoming and informing new players. - Tour Managers: Your mentors who provide support and training.
The Department of Education’s structure includes:  
 
* '''Tour Guides:''' The front-line guides responsible for welcoming and informing new players. You are their first impression of the community!
* '''Tour Managers:''' Your mentors who provide support to Tour Guides. They can train and evaluate Tour Guides.


<span id="attending"></span>
<span id="attending"></span>
== Attending ==
== Attending ==


Use guiding questions as conversation starters to help build relationships. To initiate a tour with a new player, Tour Guides use an attend system.
To meet a new player who has requested help (or to offer them help), run the command <code>/doe-attend <username></code>. This will teleport you to the new player spawn. Prompt the player to use local chat  <code>/l</code> and introduce yourself using the guiding questions below. Then ask if the player would like a short tour of the server. If they say yes, proceed with the tour.
 
Run the command `/doe-guideattend <code>username</code>.
 
Remember, you must attend at least 2 tours per week.


<span id="guiding-questions"></span>
<span id="guiding-questions"></span>
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# Is there a particular aspect of the server that has piqued your interest?
# Is there a particular aspect of the server that has piqued your interest?


If not, explain the different aspects of DemocracyCraft and encourage them to use the tutorial. Emphasize the government aspect, as it is a major draw for many players.
If not, explain the different aspects of DemocracyCraft and encourage them to use the tutorial. Emphasize the government aspect, as it is a major draw for many players.  
 


Don’t forget to ask if they have any questions or concerns about being a new player here.
Don’t forget to ask if they have any questions or concerns about being a new player here.
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== Route ==
== Route ==


As a Tour Guide, follow a specific route and discuss the listed topics.  
As a Tour Guide, you must show new players locations on the route below and discuss the listed topics. While you '''cannot remove any of the below''' content, you '''may add extra if you believe it to be beneficial to the player.''' For example, you could show them the blackmarket if they express an interest in criminal RP.  


<div class="figure">
<div class="figure">
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'''Locations:'''
'''Locations:'''


# Spawn - <code>/spawn</code>, <code>/warps</code>, towns
# '''Spawn:'''
# Capitol - Basic government explanation (keep it simple)
## The center of the main city, Reveille.
# Bus terminal - Transport routes, <code>/map</code>, how to use terminals, wild, <code>/aiport</code>
## <code>/spawn</code> and <code>/warps</code>
# Town Hall - Rentable Stalls - Starting a business, renting, apartments
## Towns & industry themes
# Police Station - Police roles & requirements, <code>/laws</code>, <code>/rules</code>, guns, new crime update
# '''Bus Terminal:'''
# Train station - Another transport option
## Right click to use terminals
# Hospital - Doctor roles & requirements, <code>/health</code>
## Transport routes, <code>/map</code>
# TP to /university - Show them how to get a job, job requirements, special abilities, important commands <code>/discord</code>, <code>/verify</code>, <code>/ticket</code>
## How to get to wild, <code>/aiport</code>
# '''Capitol:'''
## The government creates laws which police enforce, <code>/laws</code>
## Staff enforce rules, <code>/rules</code>
# '''Vote crates (optional):'''
## A quick ''free'' way to earn money <code>/vote</code>
# '''Town Hall:'''
## Chestshops
## Renting & buying land & stalls
# '''Police Station'''
## Police roles & requirements (48h)
## Criminal RP & new crime update
# '''Train station'''
## Another transport option  
# '''Hospital'''
## Where you spawn when you die, keep inventory is on
## How to call a doctor, <code>/health</code>
## Doctor roles & requirements (5h)
## Ask player to do <code>/unviersity</code>
# '''University'''
## Different job categories & special abilities
## Entrepeneur license
## How to find exams through the pathways
## Recommend a trade and profession, vand starting out in the wild or a cheap apartment.
## Important commands <code>/discord</code>, <code>/verify</code>, <code>/ticket</code>
At the conclusion of a tour, remind the player to use /g if they wish to talk in global and you may offer that they can <code>/msg</code> you if they have any questions later on.


If you experience harassment from guidees, report it to the staff. You may end a tour and communication with your guidee if you feel uncomfortable.
If you experience harassment from guidees, report it to the staff. You may end a tour and communication with your guidee if you feel uncomfortable.


At the conclusion of a tour, remind the player to use /g if they wish to talk in global
== Tour Protection ==
== Tour Protection ==



Latest revision as of 06:26, 7 September 2024

A Guide plays a crucial role in retaining new players by building relationships and providing a positive first impression of DemocracyCraft. Your job is to engage with new players, create a connection, and give them a reason to stay.

Duties

As a Guide, your duties include:

  • Initiating tours with new players using the /doe-guideattend username command.
  • Attending at least 2 tours per week.
  • Using guiding questions to build relationships with new players.
  • Following a specific route to introduce players to various server locations and topics.
  • Reporting harassment or disruptions during tours.
  • Utilizing the Tour Protection act to maintain a safe and informative tour experience.
  • Requesting evaluations for promotion after 7 days as a Trainee Guide.

Structure

The Department of Education’s structure includes:

  • Tour Guides: The front-line guides responsible for welcoming and informing new players. You are their first impression of the community!
  • Tour Managers: Your mentors who provide support to Tour Guides. They can train and evaluate Tour Guides.

Attending

To meet a new player who has requested help (or to offer them help), run the command /doe-attend <username>. This will teleport you to the new player spawn. Prompt the player to use local chat /l and introduce yourself using the guiding questions below. Then ask if the player would like a short tour of the server. If they say yes, proceed with the tour.

Guiding Questions

Begin by introducing yourself and your role. Then, choose from a variety of questions to ask, such as:

  1. How are you?
  2. How long have you been playing Minecraft?
  3. Have you joined any other city servers or is this your first?
  4. How did you find DemocracyCraft?
  5. Is there a particular aspect of the server that has piqued your interest?

If not, explain the different aspects of DemocracyCraft and encourage them to use the tutorial. Emphasize the government aspect, as it is a major draw for many players.


Don’t forget to ask if they have any questions or concerns about being a new player here.

Route

As a Tour Guide, you must show new players locations on the route below and discuss the listed topics. While you cannot remove any of the below content, you may add extra if you believe it to be beneficial to the player. For example, you could show them the blackmarket if they express an interest in criminal RP.

Locations:

  1. Spawn:
    1. The center of the main city, Reveille.
    2. /spawn and /warps
    3. Towns & industry themes
  2. Bus Terminal:
    1. Right click to use terminals
    2. Transport routes, /map
    3. How to get to wild, /aiport
  3. Capitol:
    1. The government creates laws which police enforce, /laws
    2. Staff enforce rules, /rules
  4. Vote crates (optional):
    1. A quick free way to earn money /vote
  5. Town Hall:
    1. Chestshops
    2. Renting & buying land & stalls
  6. Police Station
    1. Police roles & requirements (48h)
    2. Criminal RP & new crime update
  7. Train station
    1. Another transport option
  8. Hospital
    1. Where you spawn when you die, keep inventory is on
    2. How to call a doctor, /health
    3. Doctor roles & requirements (5h)
    4. Ask player to do /unviersity
  9. University
    1. Different job categories & special abilities
    2. Entrepeneur license
    3. How to find exams through the pathways
    4. Recommend a trade and profession, vand starting out in the wild or a cheap apartment.
    5. Important commands /discord, /verify, /ticket

At the conclusion of a tour, remind the player to use /g if they wish to talk in global and you may offer that they can /msg you if they have any questions later on.

If you experience harassment from guidees, report it to the staff. You may end a tour and communication with your guidee if you feel uncomfortable.

Tour Protection

Utilize the Tour Protection act if another player disrupts your tour.

Disrupting a Tour is a summary criminal offense, with a verbal warning for the first offense per tour and a $500 fine and 15 minutes jail time for subsequent offenses.

Note that this charge can be applied in addition to the Murder charge per offense if the Tour Guide is killed.

A tour begins with /doe-attend and ends at the final tour stop or if a player/guide willingly leaves the tour.

Evaluation

After 7 days on the job, Trainee Guides may request an evaluation for promotion. Speak to your mentor (the Tour Manager who trained you) to proceed.

Conclusion

As a Tour Guide, your role is vital in making new players feel welcomed and engaged in DemocracyCraft. By building relationships, providing valuable information, and offering support, you contribute significantly to the growth and success of the community. Always strive to improve your skills, stay up-to-date with server changes, and maintain a positive attitude. Your efforts in guiding new players will not only enhance their experience but also help shape the future of DemocracyCraft.

Remember, your mentor and the Department of Education are here to support you throughout your journey as a Tour Guide. Good luck, and enjoy making a lasting impact on new players’ experiences!