Staff Responsibilities and Progression - Revision history

End at 00:14, 24 January 2026

2026-01-24T00:14:46Z

Technofied: Add to Staff Category

2026-01-20T04:44:07Z

Add to Staff Category

← Older revision		Revision as of 04:44, 20 January 2026
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	# '''Vote''' – The nomination is put to a vote		# '''Vote''' – The nomination is put to a vote
	# '''Outcome''' – A decision is reached over time, or after further discussion if needed		# '''Outcome''' – A decision is reached over time, or after further discussion if needed

			{{Staff}}
			[[category:staff]]

Technofied: Minor formatting tweaks, addition to experience for managers

2026-01-20T04:42:04Z

Minor formatting tweaks, addition to experience for managers

← Older revision		Revision as of 04:42, 20 January 2026
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	== Trial Moderator ==		== Trial Moderator ==
	New Staff member undergoing training and evaluation. Trial Moderators assist players, handle tickets, and learn discipline standards while under a mentor's supervision.		New Staff member undergoing training and evaluation. Trial Moderators assist players, handle tickets, and learn discipline standards while under a mentor's supervision.

	~~==== Experience Needed ====~~
	~~• No prior experience necessary~~

	{\| class="wikitable"		{\| class="wikitable"
	!Responsibilities		!Responsibilities
	!Progression Criteria		!Progression Criteria
			!Experience Needed
	\|-		\|-
	\|Handle in-game and Discord support tickets		\|Handle in-game and Discord support tickets
	\|Complete the Trial Moderator Checklist		\|Complete the Trial Moderator Checklist
			\|No prior experience necessary
	\|-		\|-
	\|Enforce server rules at a basic level		\|Enforce server rules at a basic level
	\|Complete the Learning Confirmation		\|Complete the Learning Confirmation
			\|
	\|-		\|-
	\|Use moderation tools (punishments, log searches)		\|Use moderation tools (punishments, log searches)
	\|Be recommended by their Mentor for consideration		\|Be recommended by their Mentor for consideration
			\|
	\|-		\|-
	\|Assist with land, region, and vault issues		\|Assist with land, region, and vault issues
	\|Be recognised by administrative staff as suitable for independent duties		\|Be recognised by administrative staff as suitable for independent duties
			\|
	\|-		\|-
	\|Learn staff procedures, policies, and expectations		\|Learn staff procedures, policies, and expectations
	\|Possess a willingness to learn, follow guidance, and accept feedback		\|Possess a willingness to learn, follow guidance, and accept feedback
			\|
	\|-		\|-
	\|Act professionally and represent staff values		\|Act professionally and represent staff values
			\|
	\|		\|
	\|}		\|}
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	== Senior Administrator ==		== Senior Administrator ==
	High-level staff members entrusted with responsibility over policy, high-risk and sensitive issues, and the strategic direction of the server.		High-level staff members entrusted with responsibility over policy, high-risk and sensitive issues, and the strategic direction of the server.

	~~==== Progression ====~~
	~~• Advancement beyond this role is determined by Server Leadership~~

	{\| class="wikitable"		{\| class="wikitable"
	!Responsibilities		!Responsibilities
	!Progression Criteria		!Progression Criteria
			!Experience Needed
	\|-		\|-
	\|Lead and coordinate Administrators and Moderators		\|Lead and coordinate Administrators and Moderators
			\|Advancement beyond this role is determined by Server Leadership
	\|Significant experience as an Administrator		\|Significant experience as an Administrator
	\|-		\|-
	\|Handle high-risk or sensitive cases		\|Handle high-risk or sensitive cases
			\|
	\|Deep understanding of server operations and culture		\|Deep understanding of server operations and culture
	\|-		\|-
	\|Assist in policy development and enforcement standards		\|Assist in policy development and enforcement standards
			\|
	\|Strong leadership, judgement, and communication skills		\|Strong leadership, judgement, and communication skills
	\|-		\|-
	\|Participate in promotion and disciplinary decisions		\|Participate in promotion and disciplinary decisions
			\|
	\|		\|
	\|-		\|-
	\|Act as a key point of contact for server leadership		\|Act as a key point of contact for server leadership
			\|
	\|		\|
	\|}		\|}
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	!Responsibilities		!Responsibilities
	!Progression Criteria		!Progression Criteria
			!Experience Needed
	\|-		\|-
	\|Final authority on policies and major decisions		\|Final authority on policies and major decisions
	\|Extensive experience and trust within the server		\|Extensive experience and trust within the server
			\|Significant experience as a Senior Administrator
	\|-		\|-
	\|Oversee staff structure and long-term vision		\|Oversee staff structure and long-term vision
	\|Demonstrated leadership at the highest level		\|Demonstrated leadership at the highest level
			\|A holistic understanding/appreciation of staff and server operations
	\|-		\|-
	\|Resolve escalated disputes		\|Resolve escalated disputes
	\|Strong leadership, judgement, and communication skills		\|Strong leadership, judgement, and communication skills
			\|Exceptionally strong leadership, judgement, and communication skills
	\|-		\|-
	\|Maintain server direction and integrity		\|Maintain server direction and integrity
			\|
	\|		\|
	\|}		\|}

Technofied: Clean up

2026-01-20T04:37:21Z

Clean up

Show changes

End at 13:00, 19 January 2026

2026-01-19T13:00:56Z

← Older revision		Revision as of 13:00, 19 January 2026
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	[[File:~~Seal Staff 3 sml~~.png\|center\|thumb\|~~119x119px~~]]		[[File:TM.png\|center\|thumb\|1055x1055px]]

	== Trial Moderator ==		== Trial Moderator ==
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	• Possess a willingness to learn, follow guidance, and accept feedback		• Possess a willingness to learn, follow guidance, and accept feedback

	[[File:~~Seal Staff 3 sml~~.png\|center\|thumb\|~~119x119px~~]]		[[File:M.png\|center\|thumb\|1056x1056px]]

	== Moderator ==		== Moderator ==
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	• Be recognised by senior staff as suitable for higher responsibility		• Be recognised by senior staff as suitable for higher responsibility

	[[File:~~Seal Staff 3 sml~~.png\|center\|thumb\|~~119x119px~~]]		[[File:A.png\|center\|thumb\|1055x1055px]]

	== Administrator ==		== Administrator ==
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	• Be recognised by server leadership as suitable for higher responsibility		• Be recognised by server leadership as suitable for higher responsibility

	[[File:~~Seal Staff 3 sml~~.png\|center\|thumb\|~~119x119px~~]]		[[File:SA.png\|center\|thumb\|1054x1054px]]

	== Senior Administrator ==		== Senior Administrator ==
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	• Advancement beyond this role is determined by Server Leadership		• Advancement beyond this role is determined by Server Leadership

	[[File:~~Seal Staff 3 sml~~.png\|center\|thumb\|~~119x119px~~]]		[[File:MX.png\|center\|thumb\|1055x1055px]]

	== Manager ==		== Manager ==

End at 12:40, 19 January 2026

2026-01-19T12:40:46Z

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	== Trial Moderator ==		== Trial Moderator ==
			New Staff member undergoing training and evaluation. Trial Moderators assist players, handle tickets, and learn discipline standards while under a mentor's supervision.
	~~==== Role ====~~
	~~Entry-level staff~~ member undergoing training and evaluation while ~~assisting players~~ under supervision.

	==== Responsibilities ====		==== Responsibilities ====
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	==== Experience Needed ====		==== Experience Needed ====
	• ~~None~~ prior ~~to appointment~~		• No prior experience necessary

	~~• Willingness~~ to ~~learn~~, ~~follow guidance, and accept feedback~~		==== Progression ====
			To advance to Moderator, a Trial Moderator must:

	~~==== Progression ====~~		• Complete the Trial Moderator Checklist
	~~To advance to Moderator, a~~ Trial Moderator ~~must complete:~~

	• ~~Moderator Checklist~~		• Complete the Learning Confirmation

	• ~~Learning Confirmation~~		• Be recommended by their Mentor for consideration

	• ~~Mentor Recommendation~~		• Be recognised by administrative staff as suitable for independent duties

	• ~~Approved by administration team~~		• Possess a willingness to learn, follow guidance, and accept feedback

	[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]		[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Moderator ==		== Moderator ==
			Qualified Staff Member responsible for enforcing server rules, resolving player issues, and completing the day-to-day work to keep the server running.
	~~==== Role ====~~
	~~Fully-qualified frontline moderator~~ responsible for ~~consistent rule enforcement~~ and ~~player support~~.

	==== Responsibilities ====		==== Responsibilities ====
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	To advance to Administrator, a Moderator must:		To advance to Administrator, a Moderator must:

	• Show consistent high-quality moderation ~~over time~~		• Show consistent high-quality moderation

	• Demonstrate good judgement and discretion		• Demonstrate good judgement and discretion
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	• Be active and engaged with the community		• Be active and engaged with the community

	• Be ~~recommended~~ for ~~promotion by your mentor~~		• Be recognised by senior staff as suitable for higher responsibility

	[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]		[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Administrator ==		== Administrator ==
			A senior-moderation staff member with leadership and mentoring responsibilities. A position of trust, with additional responsibility over complex issues and other staff members.
	~~==== Role ====~~
	~~Senior~~ moderation staff member with leadership and mentoring responsibilities.

	==== Responsibilities ====		==== Responsibilities ====
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	• Show leadership in staff management and policy application		• Show leadership in staff management and policy application

	• ~~Be recognised by senior staff~~ as ~~suitable for higher authority~~		• Show initiative in staffing, as well as suggesting and implementing new ideas.

	• Be ~~recommended~~ for ~~promotion by your mentor~~		• Be recognised by server leadership as suitable for higher responsibility

	[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]		[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Senior Administrator ==		== Senior Administrator ==
			High-level staff members entrusted with responsibility over policy, high-risk and sensitive issues, and the strategic direction of the server.
	~~==== Role ====~~
	High-level staff ~~leader~~ with ~~significant authority and~~ responsibility over server ~~operations~~.

	==== Responsibilities ====		==== Responsibilities ====
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	==== Progression ====		==== Progression ====
	• Advancement beyond this role is by ~~appointment only~~		• Advancement beyond this role is determined by Server Leadership

	[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]		[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Manager ==		== Manager ==
			A member of server leadership, they are an ambassador and leader of a respective area of the network (StateCraft, DemocracyCraft, Network Systems).
	~~==== Role ====~~
	~~Overall governance~~ and ~~strategic leadership~~ of a respective ~~server~~.

	==== Responsibilities ====		==== Responsibilities ====
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	• Demonstrated leadership at the highest level		• Demonstrated leadership at the highest level

	~~==== Progression ====~~
	~~• Appointed role; not part of the standard promotion pathway~~

	[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]		[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]
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	=== Progression is NOT determined by ===		=== Progression is NOT determined by ===

	* Political or business affiliations ~~(spicy or not)~~.		* Political or business affiliations.
	* Personal friendships with other staff members (rapport may be considered, but not decisive).		* Personal friendships with other staff members (rapport may be considered, but not decisive).
	* Personal support or alignment with any player, political figure, or faction.		* Personal support or alignment with any player, political figure, or faction.
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	* '''All''': Your mentor will advise in if and when you are promoted.		* '''All''': Your mentor will advise in if and when you are promoted.
			* '''Manager:''' Server Leadership
	* '''Senior Administrator''': Server Leadership		* '''Senior Administrator''': Server Leadership
	* '''Administrator''': Senior Staff		* '''Administrator''': Senior Staff
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	=== How does it work? ===		=== How does it work? ===

	# '''Nomination''' – A senior staff member raises a nomination~~, often after 4–6 months in a role~~ (you may also flag interest).		# '''Nomination''' – A senior staff member raises a nomination (you may also flag interest).
	# '''Discussion''' – The team evaluates the member’s suitability and relevant factors.		# '''Discussion''' – The team evaluates the member’s suitability and relevant factors.
	# '''Vote''' – The nomination is put to a vote~~. Votes are generally neutral, with no comments by the proposer in the vote channel~~.		# '''Vote''' – The nomination is put to a vote.
	# '''Outcome''' – A decision is reached over time, or after further discussion if needed.		# '''Outcome''' – A decision is reached over time, or after further discussion if needed.
	~~{{Staff}}~~
	~~[[Category:Staff]]~~

Eenza at 11:56, 19 January 2026

2026-01-19T11:56:56Z

← Older revision		Revision as of 11:56, 19 January 2026
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	# '''Vote''' – The nomination is put to a vote. Votes are generally neutral, with no comments by the proposer in the vote channel.		# '''Vote''' – The nomination is put to a vote. Votes are generally neutral, with no comments by the proposer in the vote channel.
	# '''Outcome''' – A decision is reached over time, or after further discussion if needed.		# '''Outcome''' – A decision is reached over time, or after further discussion if needed.
			{{Staff}}
			[[Category:Staff]]

End at 12:43, 18 January 2026

2026-01-18T12:43:49Z

← Older revision		Revision as of 12:43, 18 January 2026
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			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Trial Moderator ==		== Trial Moderator ==

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	• Approved by administration team		• Approved by administration team

			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Moderator ==		== Moderator ==
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	• Be recommended for promotion by your mentor		• Be recommended for promotion by your mentor

			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Administrator ==		== Administrator ==
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	• Be recommended for promotion by your mentor		• Be recommended for promotion by your mentor

			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Senior Administrator ==		== Senior Administrator ==
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	==== Progression ====		==== Progression ====
	• Advancement beyond this role is by appointment only		• Advancement beyond this role is by appointment only

			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Manager ==		== Manager ==
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	==== Progression ====		==== Progression ====
	• Appointed role; not part of the standard promotion pathway		• Appointed role; not part of the standard promotion pathway

			[[File:Seal Staff 3 sml.png\|center\|thumb\|119x119px]]

	== Duties and Expectations ==		== Duties and Expectations ==

End at 12:39, 18 January 2026

2026-01-18T12:39:52Z

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End at 12:26, 18 January 2026

2026-01-18T12:26:16Z

← Older revision		Revision as of 12:26, 18 January 2026
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			== Duties and Expectations ==
			Our Staff have several day-to-day roles that are covered under specific titles. Below is a table that comprises of typical duties and who is responsible for each duty.

			As you progress up the ranks, you are expected to maintain your prior level’s duties while taking on the added duties. A focus is given to being able to help the server with your extended privileges.

			{\| class="wikitable"
			!Staff Dispute Resolution
			!Player Dispute Resolution
			!Manage Forums
			!Manage Server
			!Staff Application Verdicts
			!Manage Permissions
			!Conduct Rollbacks
			!Discord Roles
			!Spawn Items
			!Regioning
			!Vaulting
			!Player Support/Tickets
			\|-
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|-
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|-
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|✅
			\|-
			\|
			\|✅
			\|
			\|
			\|
			\|
			\|
			\|✅
			\|
			\|✅
			\|✅
			\|✅
			\|}

	== Progression ==		== Progression ==
	Staff progression is based on merit, contribution, and alignment with our staff values. Promotion is determined by a combination of factors, including but not limited to:		Staff progression is based on merit, contribution, and alignment with our staff values. Promotion is determined by a combination of factors, including but not limited to: