Staff Expectations and Disciplinary - Revision history

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 * Maintain a '''positive and approachable''' attitude—smile! :)
 * Encourage a welcoming and supportive environment for both players and staff.
 == Staff Disciplinary System ==
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 A NTSC is a formal process which is recorded in the Staff member’s channel. A NTSC is provided to staff members who have received an unreasonable amount of warnings, or for continued warnings based on the same behaviours. A NTSC may also be issued to staff who have made significant errors in judgement.
 {{Staff}}
 [[category:staff]]

Eenza: Eenza moved page Staff Career Progression, Expectations, and Disciplinary to Staff Expectations and Disciplinary without leaving a redirect

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Eenza moved page Staff Career Progression, Expectations, and Disciplinary to Staff Expectations and Disciplinary without leaving a redirect

← Older revision		Revision as of 12:21, 18 January 2026
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Progression

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	* '''Adherence to Staff Values and Expectations''' – Following policies and expectations.		* '''Adherence to Staff Values and Expectations''' – Following policies and expectations.
	* '''Communication''' – Ability to challenge ideas constructively and speak up when something is wrong.		* '''Communication''' – Ability to challenge ideas constructively and speak up when something is wrong.

	* '''Initiative''' – Going above and beyond in problem-solving, leadership, and contributions. ''(This is a major factor in distinguishing top performers.)''		* '''Initiative''' – Going above and beyond in problem-solving, leadership, and contributions. ''(This is a major factor in distinguishing top performers.)''

End at 12:16, 18 January 2026

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	The purpose of this guide is to provide information on ~~how~~ staff ~~are selected~~ and how ~~staff members progress in their careers. This guide also provides guidance on staff-specific disciplinary actions~~.		The purpose of this guide is to provide information on the network's expectations of it's staff and how those expectations are reinforced.

	== Values ==		== Values ==
	The Staff team operates on four core values		The Staff team operates on four core values:

	# '''Service''' - The selflessness of character to place the interests of our server and its players ahead of your own. Often measured in '''activity, ticket taken''' etc.		* '''Service''' - The selflessness of character to place the interests of our server and its players ahead of your own. Often measured in '''activity, ticket taken''' etc.
	# '''Integrity -''' The consistency of character to align your thoughts, words, and actions to do what is right. This refers to your '''honesty and moral strength'''.
	# '''Respect -''' The humanity of character to value others and treat them with dignity, with relation to how you engage with your peers and the wider community.		* '''Integrity -''' The consistency of character to align your thoughts, words, and actions to do what is right. This refers to your '''honesty and moral strength'''.
	# '''Excellence''' - The willingness of character to strive each day to be the best you can be, both in a staff context and personally. This is also known as '''<nowiki/>'going above and beyond!''''
			* '''Respect -''' The humanity of character to value others and treat them with dignity, with relation to how you engage with your peers and the wider community.

			* '''Excellence''' - The willingness of character to strive each day to be the best you can be, both in a staff context and personally. This is also known as '''<nowiki/>'going above and beyond!''''

			== Staff Expectations ==
			As a staff member, you have access to privileged information and tools. It’s important to use them responsibly and maintain the trust of both players and fellow staff.

			=== Confidentiality & Integrity ===

			* Do '''not''' share staff-only information outside the staff team.
			* Respect '''player confidentiality''' at all times.
			* Be '''honest and ethical''': do not steal, lie, or misuse your position.
			* Mistakes happen—acknowledge them rather than trying to hide them. Learning is part of the process.

			=== Teamwork & Communication ===

			* If you’re unsure, '''ask fellow staff members''' for guidance.
			* Respect and value the advice of staff who are '''more experienced or senior'''.
			* Approach all tickets in a '''timely, friendly, and helpful''' manner.

			=== Responsible Use of Permissions ===

			* Staff permissions are to be used '''only for assisting players or resolving tickets'''.
			* Do not use permissions for personal benefit or outside tasks.

			=== Attitude ===

			* Maintain a '''positive and approachable''' attitude—smile! :)
			* Encourage a welcoming and supportive environment for both players and staff.

	== Progression ==		== Progression ==
	Staff progression is determined by a ~~series~~ of factors ~~such as~~, but not limited to:		Staff progression is based on merit, contribution, and alignment with our staff values. Promotion is determined by a combination of factors, including but not limited to:

			* '''Activity''' – Regular and consistent participation.
			* '''Character''' – Integrity, professionalism, and attitude.
			* '''Competence''' – Skill in performing staff duties effectively.
			* '''Suitability for Promotion''' – Readiness and ''organisational fit'' to take on higher responsibility.
			* '''Engagement with the Server & Community''' – Active involvement and positive influence.
			* '''Adherence to Staff Values and Expectations''' – Following policies and expectations.
			* '''Communication''' – Ability to challenge ideas constructively and speak up when something is wrong.

	~~# Activity~~		* '''Initiative''' – Going above and beyond in problem-solving, leadership, and contributions. ''(This is a major factor in distinguishing top performers.)''
	~~# Character~~
	~~# Competence~~
	~~# Suitability for promotion~~
	~~# Engagement with the Server~~ and ~~it’s community~~
	~~# Adherence to Staff Values~~ and ~~Expectations~~
	~~# You~~'~~re ability to communicate~~ (~~i.e. challenging ideas, speaking up when you believe something~~ is ~~wrong)~~.
	~~# Initiative (this is massive! What elevates you above your peers?~~)

	=== What staff progression is '''not''' determined by ===		=== What staff progression is '''not''' determined by ===

	* ~~Your political~~ or business affiliations, spicy or not.		* Political or business affiliations (spicy or not).
	* ~~Your friendship~~ with other staff members~~. Your~~ rapport~~, however, will~~ be considered.		* Personal friendships with other staff members (rapport may be considered, but not decisive).
	* ~~Whether you simp for~~, ~~or are politically aligned to~~, ~~End~~ or ~~Tech~~.		* Personal support or alignment with any player, political figure, or faction.

	=== Who determines your progression to these ranks ===		=== Who determines your progression to these ranks ===
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	=== How does it work? ===		=== How does it work? ===

	# A ~~member of the team, generally a~~ senior staff member, ~~will raise~~ a ~~nomination for discussion.~~ (you ~~can~~ flag interest~~, generally about 4-6 months in your role~~).		# '''Nomination''' – A senior staff member raises a nomination, often after 4–6 months in a role (you may also flag interest).
	# ~~A discussion is had about~~ the member’s suitability and ~~other defining~~ factors.		# '''Discussion''' – The team evaluates the member’s suitability and relevant factors.
	# The nomination is put to vote. ~~Generally~~ no comments ~~are provided~~ by the ~~poster of the vote~~ in the vote channel ~~itself in order to maintain neutrality~~.		# '''Vote''' – The nomination is put to a vote. Votes are generally neutral, with no comments by the proposer in the vote channel.
	# ~~An outcome~~ is reached over time or after further discussion.		# '''Outcome''' – A decision is reached over time, or after further discussion if needed.

	== Staff Disciplinary System ==		== Staff Disciplinary System ==
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	Our Staff have several day-to-day roles that are covered under specific titles. Below is a table that comprises of typical duties and who is responsible for each duty.		Our Staff have several day-to-day roles that are covered under specific titles. Below is a table that comprises of typical duties and who is responsible for each duty.

	As you progress up the ranks, you are expected to maintain your prior level’s duties while taking on the added duties. A focus is given to being able to help the server with your extended ~~privilages~~.		As you progress up the ranks, you are expected to maintain your prior level’s duties while taking on the added duties. A focus is given to being able to help the server with your extended privileges.

	{\| class="wikitable"		{\| class="wikitable"
	!		!
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	\|✅		\|✅
	\|}		\|}

	~~=== Expectations ===~~

	* As a staff member you have access to certain staff-related information. This should not be shared with anyone outside of the staff team.
	* Respect player confidentiality.
	* Be integral. Don’t steal. Don’t lie.
	* We all make mistakes and we learn through them. Don’t try and cover them up, it doesn’t help anyone!
	* If you aren’t sure, ask your fellow staff members!
	* Approach tickets in a timely, friendly, and helpful manner.
	* Respect and value the advice of staff that are senior to you.
	* Staff permissions are used for tickets while assisting other players only.
	* Be positive! - Smile :)

	{{Staff}}		{{Staff}}
	[[category:staff]]		[[category:staff]]

Technofied: Technofied moved page Staff Career Progression and Disciplinary to Staff Career Progression, Expectations, and Disciplinary: Clearer title

2026-01-09T16:13:39Z

Technofied moved page Staff Career Progression and Disciplinary to Staff Career Progression, Expectations, and Disciplinary: Clearer title

← Older revision		Revision as of 16:13, 9 January 2026
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 # The nomination is put to vote. Generally no comments are provided by the poster of the vote in the vote channel itself in order to maintain neutrality.
 # An outcome is reached over time or after further discussion.
 {{Staff}}
 [[category:staff]]

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	# The nomination is put to vote. Generally no comments are provided by the poster of the vote in the vote channel itself in order to maintain neutrality.		# The nomination is put to vote. Generally no comments are provided by the poster of the vote in the vote channel itself in order to maintain neutrality.
	# An outcome is reached over time or after further discussion.		# An outcome is reached over time or after further discussion.

			{{Staff}}
			[[category:staff]]

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Split from mega Staff Guide

New page

The purpose of this guide is to provide information on how staff are selected and how staff members progress in their careers. This guide also provides guidance on staff-specific disciplinary actions.

== Values ==
The Staff team operates on four core values

# '''Service''' - The selflessness of character to place the interests of our server and its players ahead of your own. Often measured in '''activity, ticket taken''' etc.
# '''Integrity -''' The consistency of character to align your thoughts, words, and actions to do what is right. This refers to your '''honesty and moral strength'''.
# '''Respect -''' The humanity of character to value others and treat them with dignity, with relation to how you engage with your peers and the wider community.
# '''Excellence''' - The willingness of character to strive each day to be the best you can be, both in a staff context and personally. This is also known as '''<nowiki/>'going above and beyond!''''

== Progression ==
Staff progression is determined by a series of factors such as, but not limited to:

# Activity
# Character
# Competence
# Suitability for promotion
# Engagement with the Server and it’s community
# Adherence to Staff Values and Expectations
# You're ability to communicate (i.e. challenging ideas, speaking up when you believe something is wrong).
# Initiative (this is massive! What elevates you above your peers?)

=== What staff progression is '''not''' determined by ===

* Your political or business affiliations, spicy or not.
* Your friendship with other staff members. Your rapport, however, will be considered.
* Whether you simp for, or are politically aligned to, End or Tech.

=== Who determines your progression to these ranks ===

* '''All''': Your mentor will advise in if and when you are promoted.
* '''Senior Administrator''': Server Leadership
* '''Administrator''': Senior Staff
* '''Moderator''': Administration Team+
* '''Trial Moderator''': Administration Team+

=== How does it work? ===

# A member of the team, generally a senior staff member, will raise a nomination for discussion. (you can flag interest, generally about 4-6 months in your role).
# A discussion is had about the member’s suitability and other defining factors.
# The nomination is put to vote. Generally no comments are provided by the poster of the vote in the vote channel itself in order to maintain neutrality.
# An outcome is reached over time or after further discussion.